Housekeeping Services

For property owners

Silver Star Stays is pleased to offer full housekeeping services for their rental clients via our exclusive cleaning company Sparkling Mountain Services. This means that we are full service so that we arrange both the rental and the cleaning - so your rental is truly worry-free. As a rental client, we will also provide cleaning for you following owner stays (if requested) and also for any bookings that you may have that we did not arrange. In other words, we are can provide cleaning service for all your needs.

We offer a variety of housekeeping services for you:

  • Full cleaning and laundry done after each rental and topping up of supplies that you include with your rental property.
  • Mid-rental cleanings and laundry for longer stays as requested. (at the cost of the guest)
  • Pre-season deep clean including organizing any special requirements that you may have, such as carpet cleaning and fireplace cleaning. We can also arrange for painting and/or putting down new flooring, etc.
  • Post-season clean and any repairs you wish us to do or oversee.

What sets us apart from a commercial, less-personal reservation service is our ability to customize your cleaning needs. We get to know your property and can clean it well, rotating some of the jobs that only need to be done every so often, such as cleaning baseboards, dusting door jams, washing the inside of the windows, etc.

Additionally, we take care of your laundry and do not “mix” it with any other properties. This allows you to personalize your property with your choice of towels and linen, if desired. We provide house cleaning services for a small, select amount of properties, so you will not be “one” of many, but will receive personalized attention and care. We make it easy for you to relax and enjoy your investment property working for you.

To discuss your unique requirements, please contact Diana at info@silverstarstays.com

What our clients have to say

Diana Young. Owner of Silver Star Stays (SSS) is amazing to work with. As Silver Star mountain property owners living in Ottawa, we depended on SSS to prepare for guests’ arrival and clean up and do laundry after they leave.

Diana goes beyond this, however. She takes the initiative to send notes about minor repairs she spots, or items missing from stock. If we receive a note from guests with suggestions for an item, we need only ask Diana to make it happen. She happily replenishes required items and shops for us on a regular basis.

Our two beautiful mountain homes are well-cared for and meticulously clean, without having to worry about being on-site ourselves. We highly recommend Diana Young and SSS for both her property management and housekeeping services. You get more than simply housecleaning.

-Johannes Ziebarth, ZDI, Ottawa, Ontario

Diana and her team at Silver Star Stays offers a great service at Silver Star that you can't find up here from anyone else. She offers reasonable and affordable rates and is very reliable and flexible. She is dedicated and hard-working and goes above and beyond to help her clients out and offers invaluable advice based on her years of experience owning and operating a large travel agency before moving to Silver Star. She is a true pleasure to work with, always offering tips on how you could improve your rental property or rental income. I would strongly recommend her services to anyone.

-Pamela Darby, Silver Star resident