Reservation Policy

All rates are quoted in Canadian dollar.

A non-refundable deposit is required at the time of booking.  ($250 for 2 bedroom and smaller units and $350 for 3 bedroom and larger units).

The non-refundable final payment is due one month prior to arrival.

Full payment is required at the time of booking if arrival is within one month of arrival.

We recommend the purchase of cancellation insurer through the insurance provider of your choice.

To finalize a reservation we require a cell phone number (in the event we need to contact you prior or during your stay).  

In lieu of a damage deposit, we will keep your credit card on file until after departure.  This will only be used in the event of excessive cleaning or damage.

At the time of final payment we will send you an information email with driving instructions, helpful information and door access/free wi-fi codes, etc.

Many of our properties are pet friendly.  There is a daily fee of $30.00 plus 10%.

Check in time:  4:00 p.m.  Check out time 10:00 a.m.

Please note...these are privately vacation properties and there is no front desk.  It is critical that you take the keyless entry codes with you so that you can gain access.  The major advantage of this is that you can arrive whenever you wish on the evening of your arrival.

Thank you for your booking.

Diana, Peter & the team at Silver Star Stays.